MRIS Token Update!

Remember those wonderful Safe MLS tokens that we told you about?  The ones we need to carry with us at all times in order to log into the multiple listing service?  The ones that are sweeping the "realtor nation", from Bethesda, MD to San Clemente, CA?  The ones that Kevin was threatening to wear in the shower?

We have a token alert…. and you’ll love this. According to an email just received, “Clareity Security (MRIS’s token provider) and Secure Computing (the token manufacturer) have acknowledged a manufacturing issue with the existing tokens that is causing a higher than expected failure rate.”  In other words, this newest and greatest technology doesn’t work.  I understand that some agents were on their third and fourth token…each time getting one that only managed to function for a short period of time.

So, what is MRIS doing about this?  They have hired the same company that made these wonderfully reliable devices to produce another one.  Here’s what they say, “In an effort to provide you with the most reliable device to protect your MLS content, replacement tokens – which are the newest and most upgraded model – will be sent to every MRIS subscriber at the home mailing address on file.”
 
The new tokens are being praised for their smaller size and their clearer displays.  In addition, the retrieved password has been changed from one that combined letters and numbers to one that is entirely numeric.  They have made this change to eliminate “possible confusion between certain letters and numbers.” 

So, everyone is getting one of these new, highly improved tokens and is being asked to activate it…no need to send back the old one (as if someone would want it) and the great news is that this new one will work just like the old one!! 

Hooray…we just spent more money to get a better (i.e., functioning) token.  I would have been much happier if they just decided to get rid of it all together.  I long for the good old days when all I needed to do to log onto the MRIS was to plug in my agent code and password.  I didn’t need to run around the house or office looking for my keys (where I keep my token) and I could sometimes even walk to my office without remembering to take my keys with me. 

Contributing Blogger - Gretchen Koitz

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